Frequently Asked Questions
Everything you need to know about your BondiBoost journey.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within domestic regions, while express shipping arrives in 1-2 business days. International delivery times vary by location.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not satisfied with your results, please contact our support team to initiate a return for a full refund, excluding shipping costs.
Are BondiBoost products safe for color-treated hair?
Yes, all our products are formulated to be safe for color-treated and chemically treated hair. They are free from harsh sulfates and parabens that can cause fading.
Can I track my order after it has been shipped?
Once your order leaves our warehouse, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Klarna.
Are your products vegan and cruelty-free?
Absolutely. BondiBoost is committed to ethical beauty; all our formulas are 100% vegan and we never test on animals.